You may change your mind anytime and cancel for any reason but you must know that any cancellation is subject to a cancellation fee.
The cancellation fee can be between 50 euro/usd and up to 100% of the cruise value.
The cancellation policy is different from one cruise line to another and is calculated according to the time between the cancellation day and the embarkation day.
So later you cancel, the higher the fee.
Below the cancellation policy for each cruise line:
For cruises shorter than 14 nights:
If the cancellation is made with: | The cancellation fee is: | |
60+ | days before departure | 50 euro per person |
59 – 30 | days before departure | 25% from the total fare |
29 – 22 | days before departure | 40% from the total fare |
21 – 15 | days before departure | 60% from the total fare |
14 – 6 | days before departure | 80% from the total fare |
5 – 0 | days before departure | 100% from the total fare |
For cruises shorter longer than 15 nights:
If the cancellation is made with: | The cancellation fee is: | |
90+ | days before departure | 50 euro per person |
89 - 60 | days before departure | 25% from the total fare |
59 - 52 | days before departure | 40% from the total fare |
51 – 35 | days before departure | 60% from the total fare |
34 - 15 | days before departure | 80% from the total fare |
14 - 0 | days before departure | 100% from the total fare |
For cruise around the world (including segments):
If the cancellation is made with: | The cancellation fee is: | |
90+ | days before departure | 15% from the total fare |
89 - 10 | days before departure | 75% from the total fare |
9 - 0 | days before departure | 100% from the total fare |
For bookings at Yacht Club:
If the cancellation is made with: | The cancellation fee is: | |
120+ | days before departure | 100 euro per person |
119 - 90 | days before departure | 25% from the total fare |
89 - 60 | days before departure | 40% from the total fare |
59 - 30 | days before departure | 60% from the total fare |
29 - 15 | days before departure | 80% from the total fare |
14 - 0 | days before departure | 100% from the total fare |
For bookings in the categories: OCEAN TERRACE SUITES, OCEAN GRAND TERRACE SUITES & OCEAN PENTHOUSES, the following penalties apply:
If the cancellation is made with: | The cancellation fee is: | |
151+ | days before departure | 150 £ 200 USD / € / CHF 250 CAD / AUD / NZD |
150 - 121 | days before departure | 15% of the total fare |
120 - 91 | days before departure | 25% of the total fare |
90 - 61 | days before departure | 50% of the total fare |
60 - 31 | days before departure | 75% of the total fare |
30 - 0 | days before departure | 100% of the total fare |
For bookings in the OCEAN RESIDENCES category, the following penalties apply:
If the cancellation is made with: | The cancellation fee is: | |
201+ | days before departure | 350 £ 400 USD / € / CHF 500 CAD / AUD / NZD |
200 - 151 | days before departure | 25% of the total fare |
150 - 121 | days before departure | 45% of the total fare |
120 - 91 | days before departure | 65% of the total fare |
90 - 61 | days before departure | 85% of the total fare |
60 - 0 | days before departure | 100% of the total fare |
For bookings made at "MyCruise", "All Inclusive" or "Super All Inclusive" category:
If the cancellation is made with: | The cancellation fee is: | |
60+ | days before departure | 100 euro per person |
59 – 30 | days before departure | 20% from the total fare |
29 - 15 | days before departure | 50% from the total fare |
14 - 8 | days before departure | 75% from the total fare |
7 - 0 | days before departure | 100% from the total fare |
For cruise around the world (including segments):
If the cancellation is made with: | The cancellation fee is: | |
90+ | days before departure | 15% from the total fare |
89 - 30 | days before departure | 50% from the total fare |
29 - 15 | days before departure | 75% from the total fare |
14 - 0 | days before departure | 100% from the total fare |
For Asia bookings:
If the cancellation is made with: | The cancellation fee is: | |
270+ | days before departure | 100 euro per person |
269 – 90 | days before departure | 15% from the total fare |
89 - 30 | days before departure | 50% from the total fare |
29 - 10 | days before departure | 75% from the total fare |
9 - 0 | days before departure | 100% from the total fare |
For bookings made at "Last Minute" or "Black Friday" category:
If the cancellation is made with: | The cancellation fee is: | |
any day before the start of the trip | 100% from the total fare |
For bookings that contain cruise and flight, the cancellation penalties are calculated for each travel service as follows:
If the cancellation is made with: | The cancellation fee is: | |
29+ | days before departure | 20% from the total fare |
28 –15 | days before departure | 50% from the total fare |
14 - 8 | days before departure | 75% from the total fare |
7 - 0 | days before departure | 95% from the total fare |
For bookings that contain cruise and flight, the cancellation penalties are calculated for each travel service as follows:
For 1 to 14 night cruises (including Holiday sailings):
If the cancellation is made with: | The cancellation fee is: | |
53+ | days before departure | Nonrefundable Deposit amounts |
52 - 34 | days before departure | 50% from the total fare |
33 - 18 | days before departure | 75% from the total fare |
17 - 0 | days before departure | 100% from the total fare |
For 15 nights or longer cruises (including Holiday sailings or Cruisetours):
If the cancellation is made with: | The cancellation fee is: | |
123+ | days before departure | Nonrefundable Deposit amounts |
122 - 78 | days before departure | 25% from the total fare |
77 - 64 | days before departure | 50% from the total fare |
63 - 34 | days before departure | 75% from the total fare |
33 – 0 | days before departure | 100% from the total fare |
If the cancellation is made with: | The cancellation fee is: | |
130+ | days before departure | deposit paid |
129 – 96 | days before departure | 25% from the total fare |
95 – 66 | days before departure | 50% from the total fare |
65 – 36 | days before departure | 75% from the total fare |
35 – 0 | days before departure | 100% from the total fare |
If the cancellation is made with: | The cancellation fee is: | |
90+ | days before departure | 0 euro |
89 – 30 | days before departure | 250 euro |
29 – 0 | days before departure | 100% from the total fare |
If the cancellation is made with: | The cancellation fee is: | |
76+ | days before departure | 0% |
75 - 57 | days before departure | Deposit amount |
56 - 29 | days before departure | 50% from the total fare |
28 - 16 | days before departure | 75% from the total fare |
15 – 0 | days before departure | 100% from the total fare |
For Grand World, Grand Voyages, any segment of a grand world or grand voyage, 28+ day Hawaii, Tahiti & Marquesas, Tales of the South Pacific, Amazon Explorer, Incan Empires (including segments), 30+ day Transatlantic Voyages and any segment of a 30+ day Transatlantic:
If the cancellation is made with: | The cancellation fee is: | |
120 – 91 | days before departure | Deposit amount |
90 – 76 | days before departure | 60% from the total fare |
75 - 0 | days before departure | 100% from the total fare |
For bookings made at "Last Minute" category or any other promotion:
If the cancellation is made with: | The cancellation fee is: | |
any day before the start of the trip | 100% from the total fare |
CANCELLATION POLICY EXCEPTION: If you have purchased a specially priced promotion that is 100% non-refundable from the point of payment, you are not entitled to any refund, payment, compensation or credit, irrespective of when the cancellation is made.
For Sailings 5 days or less:
If the cancellation is made with: | The cancellation fee is: | |
75+ | days before departure | None |
74 – 45 | days before departure | Deposit amount |
44 –29 | days before departure | 50% from the total fare |
28 - 15 | days before departure | 75% from the total fare |
14 - 0 | days before departure | 100% from the total fare |
For Sailings 6 to 24 days (including World Cruise Segments):
If the cancellation is made with: | The cancellation fee is: | |
90+ | days before departure | None |
89 – 57 | days before departure | Deposit amount |
56 –29 | days before departure | 50% from the total fare |
28 - 15 | days before departure | 75% from the total fare |
14 - 0 | days before departure | 100% from the total fare |
For Sailings 25 days or more (including Full World Cruise & World Cruise Segments):
If the cancellation is made with: | The cancellation fee is: | |
120+ | days before departure | None |
119 – 90 | days before departure | Deposit amount |
89 – 64 | days before departure | 50% from the total fare |
63 - 43 | days before departure | 75% from the total fare |
42 - 0 | days before departure | 100% from the total fare |
For All Pre- and Post-Cruise Hotel Services (all cruise lengths):
If the cancellation is made with: | The cancellation fee is: | |
57+ | days before departure | None |
56 –29 | days before departure | 50% from the total fare |
28 - 15 | days before departure | 75% from the total fare |
14 - 0 | days before departure | 100% from the total fare |
For Cruises 25 Days Or Less
If the cancellation is made with: | The cancellation fee is: | |
120 - 91 | days before departure | 15% from the total fare |
90 – 46 | days before departure | 50% from the total fare |
45 –31 | days before departure | 75% from the total fare |
30 - 0 | days before departure | 100% from the total fare |
For Cruises Of 26 Days Or More:
If the cancellation is made with: | The cancellation fee is: | |
150 - 121 | days before departure | 15% from the total fare |
120 – 91 | days before departure | 50% from the total fare |
90 –76 | days before departure | 75% from the total fare |
75 - 0 | days before departure | 100% from the total fare |
For cruises of less than 15 days:
If the cancellation is made with: | The cancellation fee is: | |
120-91 | days before departure | 225 euro per person (categ. G-PH1) 10% from the total fare (categ. OC-OS) |
90 – 76 | days before departure | 25% from the total fare |
75 –61 | days before departure | 50% from the total fare |
60 - 31 | days before departure | 75% from the total fare |
30 - 0 | days before departure | 100% from the total fare |
For cruises of 15 days or more:
If the cancellation is made with: | The cancellation fee is: | |
180 - 151 | days before departure | 225 euro per person (categ. G-PH1) 10% from the total fare (categ. OC-OS) |
150 – 121 | days before departure | 25% from the total fare |
120 –91 | days before departure | 50% from the total fare |
90 - 61 | days before departure | 75% from the total fare |
60 - 0 | days before departure | 100% from the total fare |
For 180-Day Voyages:
If the cancellation is made with: | The cancellation fee is: | |
181+ | days before departure | 225 euro per person (categ. G-PH1) 10% from the total fare (categ. OC-OS) |
180 – 151 | days before departure | 25% from the total fare |
150 –121 | days before departure | 50% from the total fare |
120 - 91 | days before departure | 75% from the total fare |
90 - 0 | days before departure | 100% from the total fare |